Our mission

We are a top-rated business process outsourcing service provider based in Accra, Ghana with an office in the UK. We provide the lifeline support you and your business need to succeed, making your day-to-day operations seamless, effective, and efficient.

About The Virtual Dept

At The Virtual Dept, we offer tailored remote business support services to meet your specific needs, whether you're a c-suite executive, a small business, or an entrepreneur. Our team of skilled professionals have years of experience working with businesses of all sizes and industries, providing high-quality service and support.

Meet our founder

Hi there! My name is Queenie, and I'm the founder of The Virtual Dept.

Having worked in both small and multinational companies globally for over a decade, I noticed a gap in the BPO market where many businesses struggled to find reliable and professional support that was also customised to their specific needs. The traditional one-size-fits-all approach of most BPO providers was not meeting the unique demands of businesses, especially those of small businesses and high-level executives.

I started The Virtual Dept to provide bespoke support to businesses, tailored to their specific requirements. The focus is on delivering high-quality, professional support that is both efficient and effective, making a positive impact on the businesses we work with. By doing so, we provide our clients with the flexibility and scalability they need to grow and succeed.

Thank you for choosing us!

Who are we


Our Admin team is made up of experienced administrators from management, legal, HR, financial, healthcare, education, etc backgrounds

Digital Marketing Experts

We have a strong mixture of traditional and digital native marketers on our marketing team.


Our designers are passionate creatives who grow brands through visual presentations and storytelling.

Project Managers

We can boast of some of the best project managers you can find, with extensive knowledge and experience working on projects of different scales and industries.

Why choose us?

By partnering with The Virtual Dept, you'll have access to a team of skilled professionals who can help you grow your business and achieve your goals. Our remote business support services are designed to help you manage your workload more effectively, streamline your operations, and improve your overall efficiency.

Global experience

We work with executives, small businesses and multinational companies globally.

Quality for value

Our aim is to provide only the highest quality to our clients, no matter the circumstances.

Favourable terms

Each project we work on is tailored to our client's exact needs, not the other way around.

High standards

We take our work seriously, meaning that we only deliver work that we can be proud of.

Happy clients

Don't just take our word for it – our clients frequently stay in touch with us and continue to work with us on projects that require remote support.

Matthew Chalk - Manager, Management training

I work in agricultural consulting, meaning that we often need to use big and complex datasets to justify expensive investments for our clients. Lilo's consultants helped us see the big picture with their visualization tools and expertise.

Shaun Murray - CEO, Fintech

As the in-house supplier manager, it's sometimes had to understand which manufacturers work best for our needs. Lilo's data analysis helped us identify where we could save and which manufacturers worked the best for us in the long term.